Returns Policy - Ropes Direct

Returns Policy

Our Returns Policy

Recently ordered (within 30 days) goods in unused and re-saleable condition may be returned by prior agreement only. Upon safe receipt at our premises and inspection for condition, a refund will then be made for the purchase price of the individual item less a 15% re-stocking fee. Delivery charges will not be refunded.

We regret that bespoke cut lengths of rope or custom orders cannot be returned.