Customer Service

Very quick and efficient service, and quality product. Small issue with the delivery, but they responded and resolved immediately!

36mm Synthetic Hemp Rope sold by the metre

Matt Black End Cup/Plate for 36mm Rope

Bob Masters Decking rope and fittings 26th July 2021

Highly impressed

Excellent service and delivery. Just what we were looking for to finish off our project. The rope is nice and soft and end were sealed but I used the video to cut to the correct length. Fittings were antique brass and were just the finishing touches to the job.

24mm Synthetic Hemp Rope sold by the metre

Antique Brass End Cup/Plate for 24mm rope

Susan Synthetic hemp rope and fittings 23rd July 2021

Superb service

Many thanks for my order, I even received a phone call to check my order and advice received re the fittings. Order received within a couple of days. Highly recommended thankyou

8mm Black Polyester Rope by the metre

Colin Morgan Roped and loops 23rd July 2021

Quality Rope, Delivered Promptly

Quality rope, good communication and delivered promptly. Thank you.

10mm White Yacht Rope sold by the metre

Christopher Yexley 6mm & 10mm white 3 strand polyester 22nd July 2021

Gold Star Service

GOLD STAR SERVICE

10mm Jute / PP Rope – 70m reel

12mm Jute / PP Rope – 50m reel

L LE RUEZ JUTE ROPE 18th July 2021

Fantastic quality and great service

The fact that I could buy rope to to the exact length I needed and with such a range of diameters was perfect. The rope and whipped ends are fantastic quality and the service was easy and it arrived quickly. It also feels good to be supporting a family business. Thank You!

20mm Cotton Rope cut to length by the metre

Ellie 20mm cotton rope cut to length with whipped ends 18th July 2021

Great

RopesDirect are great, I have bought several ropes for a range of practical (building etc) and fun (boats on the beech and tree houses etc) family activities, The rope quality and delivery is perfect, exactly what they say, they have range of finishing options and when they have a query they ring you up in a straight forward polite manner and check what you need, For reference I never give customer feedback and am generally tired of it being auto requested from every dubious company but Ropes Direct deserves the support. God I wish every company operated like this rather than some of the terrible online outfits. A good straight forward British business that does what it says it will. Great! Thank you.

10mm Synthetic Cotton Rope sold by the metre

Hutchinson Various Synthetic Cotton and Nylon ropes 18th July 2021

Excellent service

I was introduced to Ropes Direct on a coil pot making course with Molly Brown Emporium as a recommended supplier. The rope is of good quality, smooth and easy to work with. Following the workshop I ordered 250m reel of 4.5mm cotton rope. Arrived very quickly and No doubt I will be trying other Ropes Direct products in due course.

4.5mm Braided Cotton Cord – 250m reel

Karen Bunce 4.5mm corded cotton rope 16th July 2021

Thimbles

Thanks for the prompt service.

16mm Stainless Steel Rope Thimble AISI316

Extra Large White Whipping Twine

CARL Stainless steel thimbles and whipping twine 15th July 2021

Jute rope perfect

really good rope and excellent, swift service. Many thanks for your help when the pressure was on.

10mm Jute/PP rope – 220m coil

Terence Doyle 220m Jute rope x 3 15th July 2021