View Our Testimonials

A summary of all customer testimonials
Rated 4.97/5 based on 741 customer reviews

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great choice of products.

Very quick supply of a rope which we couldn’t find in any local stores or agricultural suppliers. Luckily someone told us about Ropes Direct, and delivery was next day. An excellent service and very helpful phone contact.

Anonymous 3rd August 2015

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Creaks like a galleon in a gale

Bought 100m of 4mm jute to replace my old jute in my Kinbaku kitbag. Took my time preparing it by passing it several times through a munter hitch over a carabineer, singing all the little fuzzies off, then letting it hang loosely in the fresh air for a few days to remove the JBO smell. Then conditioned it using coconut oil and a touch of patchouli. It’s got a beautiful golden brown colouring to it, and is soft and smooth to touch; far removed from the initial bristly pale stuff that was first delivered.

I did my first tie with it yesterday, and it was brilliant to work with. Even after preparing it’s still quite stiff, especially when compared to the looser lay of my old jute. It holds frictions really well, meaning there’s little need for using any actual knots to lock it in place. But one of the best things about it is the traditional “creak” that it emits when it’s under strain.

I’m so pleased with how it’s turned out that I’ve already ordered another 100m reel of it! I also intend to get some 6mm jute at a later date for doing some suspensions with. The service has been brilliant, with my order being dispatched and delivered in very quick time. I held off reviewing until I had prepared and used the rope, but I am happy to say that I will be a repeat customer, and will be recommending it to other Nawashi.”

Treezy 3rd August 2015

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Traditional Waxed String

“I had been searching high and low in the High Street for traditional waxed string without success so was glad to find on-line a UK company that had the pucker stuff! Great service and prompt delivery. I use this for the handles of my luxury lavender bags – it is the perfect string for plaiting, nice and fine but quite firm and no shaggy bits! Thanks”

Anonymous 2nd August 2015

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you are amazing

I am starting a new venture using only British rope and twines for some of my products. We are the envelopment phase so I am as yet a very small-time customer. Your delivery times and general helpfulness have been second to none in making this process easier! Thank you very much indeed! I hope it takes off and I can send lots of business your way!

Anonymous 29th July 2015

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Great Service & Product

I’ve used Ropes Direct twice and on both occasions I have been very impressed with the quality of their products. These great products are backed up with good customer service and great product knowledge.

I would definitely recommend and use again myself should the need arise. Keep up the good work. There are not many companies left where customer service still matters to them!

Michael Green 19th July 2015

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Great service

We now have 3 different types of swings plus a rope ladder for the children, all made from ropesdirect rope. Helpful on the phone and prompt delivery. Many thanks.

Anonymous 17th July 2015

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Difficult to fault!

Efficient, fast and good value.

Anonymous 13th July 2015

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Fast Delivery &Extremely Helpful

Very helpful, i needed a delivery the next day so i rang up and asked if possible to get the delivery the next day and they came!

Penny Banks 13th July 2015

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First-class service

I wanted to install a rope bannister to some sleeper steps in the garden. Ropes Direct gave me great practical advice over options available, fixings, lengths, durability, natural/synthetic, costs, etc etc. And the piece of rope was delivered the next day. Superb service, highly recommended.

Les Pickford 7th July 2015

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Good service

A professional company that shows a concern to provide the correct goods for your needs. Would use again

Anonymous 6th July 2015

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