View Our Testimonials
Great customer service
I phoned to get some advice on which rope I needed and spoke to Tim who was super friendly, helpful, knowledgeable and an all round nice guy, Tim helped me find the right rope for the job and worked out the pricing for me, quite simply the best customer experience I’ve had in many a year. Thanks and I will recommend you to anyone looking for a great buying experience, my rope is now on it’s way and I’m a happy man. Cheers Tim.
Tim Mallinson Customer service 15th April 2021
Great Customer Service and unusual good care !
I have been very positively surprised to receive a call from the company after I placed an order, as they wanted to make sure that what I had ordered was the correct item I needed. There was confusion about what the item was but a gentleman called Russell kindly explained me what to do and told me a refund will be made as my order will be finally cheaper. The refund was made very quickly.
I think it is an outstanding customer service and “Ropes Direct” seems to be a company with high Ethical manners. Very much appreciated ! I would recommend them anytime !
Pascaline Guilloton Nurse Twines 14th April 2021
New Testimonial – April 7, 2021, 4:34 pm
Great quality product at a good price and very friendly and helpful staff.
richard drewery 28mm synthetic hemp rope 7th April 2021
Exactly what I wanted. A good quality, sturdy product to finish my decking. Parcel was promptly despatched and very well packaged. Price of items was extremely competitive.
Highly recommended. Will use again if I ever need their products.
Andrew Baxter 24mm Brass Cup Ends 19th March 2021
Excellent customer service
Excellent customer service and great value for money! Would definitely use this company again.
Mr N Medler 6mm blue polypropylene rope 220m coil 19th March 2021
Great Product and Service
Great product, as described, good price and very quick delivery, highly recommended.
T Williams 8mm Red Hollow Braid Polyethylene Rope 17th March 2021
Very professional, efficient, punctual, and obliging company. A pleasure to deal with.
Henry Handrail rope and brackets 16th March 2021
Excellent service having been let down by another company and more than happy to accommodate specific rope length cuts. Very friendly when I phones up with a query and product delivered within a couple of days of ordering.
Jonathan Underhay Rope and chrome caps 16th March 2021
super helpful advice
I wanted rope/attachments for a tree swing and was given very helpful advice by Russell about amending my order to provide a workable solution. The order was completed and delivered extremely quickly. Guidance much appreciated – thankyou!
Nicola Blackwell 16mm polyhemp rope/rings 15th March 2021
Phoned for product advice & was quickly told what I needed. Delivery was really fast & the product perfect. Am very happy. 5* service.
Linda Rodrigo 6mm Sisal Rope 15th March 2021