View Our Testimonials

A summary of all customer testimonials
Rated 4.97/5 based on 741 customer reviews

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First Class

I had previously tried another couple of rope internet site to order some 18 mm rope for my patio area. Oddly both came back as out of stock. Ropes Direct had no such problem and my order was accepted and received within a few days. I have no hesitation in recommending!

R Dunn 5th July 2015

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Oak Swing for trees

We ordered the swing online on a Sunday, to hang from a large high bow that overhangs our back garden for our 6yr olds 7th birthday. Russell at ropes direct e-mailed back on the same Sunday advising that he thought our estimation of the required rope length was little conservative, he advised a another meter or so, he added it to the order free of charge.
The swing arrived perfectly packed 2 days later, it’s of wonderful quality and feels like it will last a generation or 2.
We hung the swing up from the bow yesterday in time for our daughters birthday, the process took 10minutes. Our now 7year old (now) loves the swing so much she woke, and ran into the garden in the rain shouting “It’s still there!”
Really great service and a lovely product that we are very, very happy with.

Stephen Brierley 5th July 2015

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Fast and reliable

Always a fast and reliable service with affordable prices.

Tim Couper 17th June 2015

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Super delivery

Found Ropes Direct on the Internet and thought I’d give them a go and I wasn’t disappointed. Delivery was super rapid and the rope was exactly what I wanted. Added you to my favourite on the iPad.thanks.

Sukris 26th May 2015

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Excellent Supplier

After ordering ropes online, Russell kindly emailed me back, advising it would be much more cost effective to buy in coils instead. Thank you for providing excellent customer service, throughout. Goods were delivered to a different site, the next day, as promised. I will be continuing to place future orders!

Sitle Chauhan 19th May 2015

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Very impressed! 🙂

Prompt delivery, very sensible pricing, quality product and excellent communication. Very very impressed with my purchase and your company. Will certainly order again – many thanks! 🙂

Guy Flintham 12th May 2015

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Right Rope!

Prompt and good advice given before purchasing rope ensuring I ended up with just the right product for my needs.

Trevor 11th May 2015

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Great service, great product!

Great service, spoke with the staff who talked me through the measurement process and advised me on the best rope and thickness. Easy to order and quick delivery. Ropes and swing seat arrived exactly as described and to a really high quality, purchased on behalf of my client and she is very happy with the quality as well. Many thanks for a great service.

Steve 10th May 2015

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Good product – Poor Courier

The rope was exactly as described and seems to be good quality. Unfortunately the courier failed to deliver and claimed to Ropes Direct that they had left a card. After offering camera footage, the courier delivered the following day. Ropes Direct very good. APC very poor

Anonymous 9th May 2015

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Fantastic customer service and great product

Thank you so much for all your help with the rope for my children’s swings. From the long conversations talking through how best to attach it to our very large oak tree to helping me work out the measurements and pick the right rope. The rope itself not only does the job but looks fantastic and seems to be of a very high quality. All the neighbours are very jealous and our children are over the moon. Thank you very much.

Tara Reichow 9th May 2015

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