View Our Testimonials

A summary of all customer testimonials
Rated 4.97/5 based on 832 customer reviews

Rope Ladder with wooden rungs

Great service and ‘stuff’

This is the 3rd year of dealing with you and I have always found your website easy to negotiate and products found but due to a glitch in our systems talking to each other I have been unable to pay on line. This does mean I have to ring and deal directly with Russell to take payment. Nothing is too much trouble for him and all is sorted and delivered in quick time.

Can’t wish for more, thanks

Bill Cove 5 rung ladder, ropes and fittings 4th July 2017

6mm 8-plait white polyester sold by the metre

Excellent Service

Excellent product and excellent service. What more can I say.

6mm 8-plait white polyester 100m reel

Barry Jopson 6mm 8 plait white polyester 100m reel 3rd July 2017

exceptional service

from an unexpected initial phone call to ensure I had ordered exactly what I wanted and catered for branch sizes through to delivery of an excellent oak swing the service and product exceeded all my expectations. well done to the team.

Oak Swing for Trees

Andy Trish oak swing for trees 2nd July 2017

Wooden Rung



Rungs for Rope Ladder


Great service from friendly knowledgeable people

A very good swing set from friendly knowledgeable people, delivery was excellent.
Thoroughly recommended

Oak Swing Seat

David Lovegrove [email protected] Oak Swing 24th June 2017

10mm Cotton Rope sold by the metre

Hassle free

Well laid out website made ordering easy. The goods arrived very promptly with no hassle. Excellent service – will use again.

16mm Cotton Rope sold by the metre

Sue cotton rope 23rd June 2017

Dockline 12mm

Excellent service, very fast delivery. Product up to expectation.

Kingfisher Docklines

Lynn Dockline 10m 21st June 2017


Thank you for your personal excellent service & for the beautiful cerise pink rope which was exactly what we needed to finish our showroom display.

8mm Pink  Rope Р100m reel

Gay Briggs Pink rope 19th June 2017

20mm Synthetic Hemp Rope sold by the metre

Good quality and knowledgeable people

Had all sorts of problems with rope I purchased from another supplier. The rope shrank significantly, so much so it pulled all our decking posts inwards and I had to remove the brass ferrules to take the rope down. This was after I had already allowed additional length to accommodate any shrinkage, despite being told it would not rot or shrink. After much discussion with the other supplier I was given a full refund, but having been burned once I was quite nervous about facing the same problems again.

Thankfully a comprehensive website search brought up Ropes Direct and contact with them has been first class. They are very knowledgeable about their products and within a few minutes Russell recommended some synthetic hemp rope and I placed an order for 10m of 24mm rope. Their service was also first class and the rope arrived within two days. I cannot fault the quality of the product and it has been a pleasure to deal with them. Of course I need a heavy downpour to confirm that shrinkage will be minimal, but I have every faith in the product….:-)

No connection, just a very satisfied customer.

24mm Synthetic Hemp Rope

Gordon Stolliday Synthetic Hemp Rope 18th June 2017

Excellent service

Excellent service, so easy to order and product arrived on time in pristine condition. Will definitely use Ropes Direct again…

20mm synthetic sisal rope sold by the metre

Dr N Farmer Ropes direct 20mm synthetic sisal 15th June 2017

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