View Our Testimonials
Great service and ‘stuff’
This is the 3rd year of dealing with you and I have always found your website easy to negotiate and products found but due to a glitch in our systems talking to each other I have been unable to pay on line. This does mean I have to ring and deal directly with Russell to take payment. Nothing is too much trouble for him and all is sorted and delivered in quick time.
Can’t wish for more, thanks
Bill Cove 5 rung ladder, ropes and fittings 4th July 2017
Excellent product and excellent service. What more can I say.
Barry Jopson burtonwatersboatclub.co.uk 6mm 8 plait white polyester 100m reel 3rd July 2017
from an unexpected initial phone call to ensure I had ordered exactly what I wanted and catered for branch sizes through to delivery of an excellent oak swing the service and product exceeded all my expectations. well done to the team.
Andy Trish https://www.ropesdirect.co.uk/oak-swing-for-trees.html oak swing for trees 2nd July 2017
FRIENDLY ADVICE AND EXCELLENT SERVICE. ROPE LADDER MADE IN HOURS. GRANDCHILDREN VERY HAPPY. NOW FOR THE HIGH ROPES!
DUNCAN RAYNER ROPES AND RUNGS 25th June 2017
Great service from friendly knowledgeable people
A very good swing set from friendly knowledgeable people, delivery was excellent.
David Lovegrove [email protected] Oak Swing 24th June 2017
Well laid out website made ordering easy. The goods arrived very promptly with no hassle. Excellent service – will use again.
Sue cotton rope 23rd June 2017
Excellent service, very fast delivery. Product up to expectation.
Lynn Dockline 10m 21st June 2017
Thank you for your personal excellent service & for the beautiful cerise pink rope which was exactly what we needed to finish our showroom display.
Gay Briggs www.rarebasic.com Pink rope 19th June 2017
Good quality and knowledgeable people
Had all sorts of problems with rope I purchased from another supplier. The rope shrank significantly, so much so it pulled all our decking posts inwards and I had to remove the brass ferrules to take the rope down. This was after I had already allowed additional length to accommodate any shrinkage, despite being told it would not rot or shrink. After much discussion with the other supplier I was given a full refund, but having been burned once I was quite nervous about facing the same problems again.
Thankfully a comprehensive website search brought up Ropes Direct and contact with them has been first class. They are very knowledgeable about their products and within a few minutes Russell recommended some synthetic hemp rope and I placed an order for 10m of 24mm rope. Their service was also first class and the rope arrived within two days. I cannot fault the quality of the product and it has been a pleasure to deal with them. Of course I need a heavy downpour to confirm that shrinkage will be minimal, but I have every faith in the product….:-)
No connection, just a very satisfied customer.
Gordon Stolliday https://www.ropesdirect.co.uk Synthetic Hemp Rope 18th June 2017
Excellent service, so easy to order and product arrived on time in pristine condition. Will definitely use Ropes Direct again…
Dr N Farmer Ropes direct 20mm synthetic sisal 15th June 2017