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super helpful advice
I wanted rope/attachments for a tree swing and was given very helpful advice by Russell about amending my order to provide a workable solution. The order was completed and delivered extremely quickly. Guidance much appreciated – thankyou!
Excellent Service
Phoned for product advice & was quickly told what I needed. Delivery was really fast & the product perfect. Am very happy. 5* service.
Excellent Product and Faultless Service
Excellent product quality. I chose olive green polycotton for a rope walk to go through wooden poles along a sloping garden path. It is very smooth to touch and quite luxurious. The company was easy to deal with, excellent communication and follow up every step of the way during delivery. I would definitely recommend buying from Ropes Direct.
Great customer service
The cords are great, both yellow and blue – good colours, but even better is the customer service to a novice who hasn’t a clue what to buy for a specific job. Great advice and speedy delivery.
Drilling for clean and safe water in Uganda
We are Mission 4 Water Ugandan NGO, drilling boreholes in communities and for schools and health centres which struggle with access to clean and safe water. Our previous rope had drilled over 150 holes and was wearing out. So we are delighted with the new rope which was quickly sent out from Ropes Direct. Now we can continue the good work for many years to come.
visit us as mission4water.org for more information about our charity work.
Missing part of order
Ordered 4 rope end cup plates which came complete with screws. 4 Brackets delivered, but only screws for 3. Bit of a pain to be honest had to go and get same screws ….Delivered quickly so no complaints there.
What a wonderful company to deal with. So much help with my order and next day delivery.
The product is perfect as advised by Ropes Direct. A very good service.
Fantastic Customer Service, Quality Product and Great Price!
I needed advice and called Ropes Direct after a quick internet search. They are a very friendly company to deal with and helped me to chose the right product for my garden project. I did compare prices to other online stores and Ropes Direct were the best price for the products I wanted. The rope and brass fittings arrived on time and the quality is really very good. The landscapers found the rope easy to work with too. I’m very pleased with my purchase.
Thanks you!
Service
Required 4 lengths of rope, website allowed me to order total length then specify to be supplied in 4 lengths. I asked a question which was answered within 23 hours. Ordered and delivered in two days. Exceptional service and would recommend and will use again.
Excellent service, great value.
Needed rope and fixtures for a tree swing for my children but obviously wanted to do the job properly. Despite lengthy internet searches, Ropes Direct were the only people who seemed to know what they were doing. Friendly, expert advice over the phone preceeded an easy, intuitive ordering process online and everything arrived within two days. The swing is now up, my kids love it and I couldn’t be happier. Top job, chaps, thank you!
