View Our Testimonials

A summary of all customer testimonials
Rated 4.97/5 based on 742 customer reviews

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Great Service

As always great service, product quality and delivery.

Gary 4mm polypropylene cord 24th July 2018

20mm Synthetic Hemp Rope sold by the metre

Satisfied customer

Good quality, delivery as quoted, fitted and looks good.

24mm Synthetic Hemp Rope

Kevin Synthetic hemp rope 24th July 2018

20mm Synthetic Hemp Rope sold by the metre

Customer Service & Quality

Initially called and spoke to Terry who was extremely informative about the types of rope I’d need for a Dutch barge. Then spoke to Russell who was equally knowledgeable. Both genuine, helpful gentleman. Received the two types of rope that I needed promptly. The synthetic hemp is beautiful to look at and is lovely to touch. Russell also zero rated the VAT for our qualifying Dutch barge without any problems, unlike lots of other uninformed companies who make the process hard work. Would thoroughly recommend this company, the service and the products.

24mm Synthetic Hemp Rope sold by the metre

kelly Synthetic hemp rope 22nd July 2018

20mm Synthetic Hemp Rope sold by the metre

Speedy Gonzalez

Wow! Rope ordered at 4.00pm. Product cut, hard eye splice made, packed and posted. It was with me by midday next day. That service would be impressive for a box-shifter like A****n but to achieve that where individual work had to be done is little short of miraculous!

The rope itself feels excellent – needed as a vertical handrail up a steep spiral staircase (church tower). I have yet to install it – the galvanised brackets need paint first – but I have absolutely no doubts that it will serve its purpose. The hard eye splice is fairly enormous. I should have realised that. I shall probably need to remove the thimble and make it a soft one. But my fault.

I had enquired from several different sources about what rope would best suit my needs. The response from Ropes Direct was streets ahead of any others, both in terms of promptness of reply and the quality of advice.

Perhaps I need to be clear that I have no personal connection with Ropes Direct – I am just a VERY happy customer!

24mm Synthetic Hemp Rope sold by the metre

Chris Wright 24mm synthetic hemp rope 22nd July 2018

Great experience

Great product at a good price – excellent customer service and their delivery service was fab too !

Eco Green Lorry Rope

Caroline Kraft Ropes Direct Green nylon rope 19th July 2018

Very pleased with my first purchase from Ropes Direct

I ordered the rope for use on my junk rigged yacht. It arrived well packed and sooner than I expected. It looks of good quality and I will be rigging it next week. I will call Ropes Direct if I need any more yacht rope in the future.

10mm Black Polyester Rope

EJ Stone 10mm Black Polyester Rope on a 100m reel 18th July 2018

Black Brass End Plate/Cup for 32mm Rope

Recent purchase

This is the first time I have used Ropes Direct, found the ordering procedure very straight forward and ordering was a breeze.
My order arrived within 2 days of ordering and found items as per my order.
Now installed to my 2 posts and the products were very well made and the length was as ordered, making the installation very straight forward.
As this was my first time using Ropes Direct I would strongly recommend them. I would use them again on my further projects.
Well done Ropes Direct.

24mm Synthetic Hemp Rope

Black Brass End Plate/Cup

stuart Humber Square 24mm rope and post fittings 17th July 2018

10mm Cotton Rope sold by the metre

Easy

The rope is classic rope, perfect for my needs. I ordered the wrong size, worried if the replacement would arrive in time, but the delivery is really quick!

10mm Cotton Rope -sold cut to length

Jush Cotton rope 17th July 2018

Jute Rope

Great Product, efficient delivery

We purchased this rope for sitting on top of posts extending above trellis in our garden. The product was perfect for this purpose and is of great quality, it’s weight means the swags of rope hang beautifully and will be perfect for the rambling roses to drape along.

36mm Jute Rope

 

Gill Jute 36mm rope 11th July 2018

Chrome Rope End 32mm

Ropes Direct Recommendation

Spoke to Russell who was so knowledgeable on the various ropes on offer. He was fantastic. We ordered the 32mm Synthetic Hemp Rope for our decking and it fits and looks superb. Russell even took the time to double check our measurements and the rope hangs perfectly. Would most definitely recommend Ropes Direct if you’re looking at improving your garden decking.

32mm Synthetic Hemp Rope

Chrome End Plate/Cup

Glyn Allen 32mm Synthetic Hemp Rope 11th July 2018

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