View Our Testimonials

A summary of all customer testimonials
Rated 4.97/5 based on 864 customer reviews

4mm Jute Rope - 100m Reel

Jute rope

Excellent product, regularly ordered. Good price and first class service.

4mm Jute / PP Rope – 100m reel

Simon Jones 4mm Jute 28th June 2021

28mm Synthetic Hemp Rope sold by the metre

The best delivery service ever!

Twice I have ordered rope and twice it has arrived almost the next day. Perfectly easy to order from start to finish, I find them excellent.

24mm Synthetic Hemp Rope sold by the metre

 

Celia Harries 24mm synthetic hemp rope 21st June 2021

18mm Synthetic Hemp Garden Decking Rope sold per metre

Purchase of swing rope

Excellent service, very quick delivery and excellent product.

18mm Synthetic Hemp Rope sold by the metre

 

Robert Waddingham Rope 21st June 2021

28mm Synthetic Hemp Rope sold by the metre

Great Service

My order arrived within two days which is good to Scotland. Perfectly thanks.

Walter Butler Rope for decking. 18th June 2021

28mm Synthetic Hemp Rope sold by the metre

Great customer service

I phoned to get some advice on which rope I needed and spoke to Tim who was super friendly, helpful, knowledgeable and an all round nice guy, Tim helped me find the right rope for the job and worked out the pricing for me, quite simply the best customer experience I’ve had in many a year. Thanks and I will recommend you to anyone looking for a great buying experience, my rope is now on it’s way and I’m a happy man. Cheers Tim.

28mm Synthetic Hemp Rope sold by the metre

Tim Mallinson Customer service 15th April 2021

Medium Flax Twine

Great Customer Service and unusual good care !

I have been very positively surprised to receive a call from the company after I placed an order, as they wanted to make sure that what I had ordered was the correct item I needed. There was confusion about what the item was but a gentleman called Russell kindly explained me what to do and told me a refund will be made as my order will be finally cheaper. The refund was made very quickly.
I think it is an outstanding customer service and “Ropes Direct” seems to be a company with high Ethical manners. Very much appreciated ! I would recommend them anytime !

Medium Flax Twine

Pascaline Guilloton Nurse Twines 14th April 2021

28mm Synthetic Hemp Rope sold by the metre

New Testimonial – April 7, 2021, 4:34 pm

Great quality product at a good price and very friendly and helpful staff.

28mm Synthetic Hemp Rope sold by the metre

richard drewery 28mm synthetic hemp rope 7th April 2021

Solid Brass End Plate/Cup for Rope

Decking Project

Exactly what I wanted. A good quality, sturdy product to finish my decking. Parcel was promptly despatched and very well packaged. Price of items was extremely competitive.
Highly recommended. Will use again if I ever need their products.

Solid Brass End Cup/Plate for 24mm rope

Andrew Baxter 24mm Brass Cup Ends 19th March 2021

6mm Blue Polypropylene Rope - 220m coil

Excellent customer service

Excellent customer service and great value for money! Would definitely use this company again.

6mm Blue Polypropylene Rope – 220m coil

Mr N Medler 6mm blue polypropylene rope 220m coil 19th March 2021

8mm Red Hollow Braid Polyethylene sold by the metre

Great Product and Service

Great product, as described, good price and very quick delivery, highly recommended.

8mm Red Hollow Braid Polyethylene sold by the metre

T Williams 8mm Red Hollow Braid Polyethylene Rope 17th March 2021