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Great product from a great company. The Hempex rope looks authentic and is lovely to work with. Splices easily and cuts nicely. Ends easily sealed after cutting. All round good rope. Delivery was quick and kept well informed.
Steve Wood ropesdirect.co.uk Hempex 10mm 10th June 2019
I needed to construct a barrier on a slope to stop soil slipping away from a newly planted Camellia bush. My solution was to hammer six metal stakes to the ground and them weave the thick rope, like a basket, to form a crescent behind the bush. Works well and looks really good.
Raili 12mm Manila rope 8th June 2019
Great product, price and prompt service. Would definitely recommend these guys.
Chris Hallett Flax hemp rope 6th June 2019
How to avoid buying the absolute wrong thing.
I had to call Ropes Direct and explain I needed thick twine for a 1960s Danish Safari Chair. They saved me from myself with good humour and loads of sound advice and pointed me to the right product. Friendly, knowledgeable, fast delivery and great price. No job was too small and the advice was fantastic. Use them. I do.
Lance ODO Vintage www.odovintage.com 6th June 2019
Good service, delivered within a day, The rope was just what we wanted.
David Rope 6th June 2019
A good fist of things
Very quick delivery, good advice, great product.
Alastair synthetic hemp 4th June 2019
5/5 – Great service product spot on
Roz Cotton Road 4th June 2019
In reply to your reply YOU DID NOT NOT EVER OFFER TO WAIVE YOUR RETUNS POLICY . The reply I had from you was this
With regards to returning we have a 15% re-stocking fee and I don’t think it will be viable for you to post it back.
With kind regards,
So please do not say things that are not true.
Mrs R Smith 6mm Manilla Rope sold by the metre 4th June 2019
I ordered this for covering glass bottles but it’s way to thick so I asked if I could return it ,I bought 65 mtrs,. The answer was yes but there’s a 15% restocking fee, so with that and return P&P taken off I would have ended up with about £4.00 so not worth sending it back. I think it is wrong as we buyers are buying blind, we can’t see or feel the goods. Needless to say I will never order from here again.
Response from Ropes Direct:
It is indeed regretful that our assistance wasn’t sought before ordering. We are always pleased to try and help our customers make the right choice, often by sending out short samples. In trying to assist we offered to waive our published returns policy that bespoke orders for cut lengths of rope cannot be returned however this was rejected. returns policy
Mrs R Smith 6mm Manila Rope sold by the metre 1st June 2019
Very good quality and exactly as described on the website. Quick delivery.
Will definitely buy from this company again.
Jackie Hurst-Brown 24mm synthetic hemp rope 1st June 2019