View Our Testimonials
24mm synthetic rope & 24mm black brass end plate cups
Excellent customer service, product ordered and delivered in less than 24hrs. So pleased with the quality of the product.
John Vaughan Rope & black brass end plate/cups 21st July 2020
Once again excellent product and service. Wouldn’t hesitate to buy from again.
Andrew Candler 12mm jute rope 21st July 2020
Ropesdirect were very helpful and offered an excellent service.
The product is great.
Rachael South 3mm Fawn Beige Polypropylene Multicord - 200m reel 21st July 2020
Delivered on time as promised. Great produce. Would recommend.
Jayne Hughes 8mm rope wound 220m reel 20th July 2020
Excellent customer service
You will read a lot on here about Russell and he really is a customer service maestro. Exactly the right person who puts his business in the best possible light to new customers; knows the products inside out and gives a fast response to enquiries. Will not be looking anywhere else for my ropes.
Sally customer service 17th July 2020
Couldn’t recommend highly enough. I ordered the wrong length, and sent about 4 emails explaining why I had made a supplementary order for a length to be added. And they replied quickly and the order still arrived next day! Thanks all.
Mike Pinewood swing plus extension 13th July 2020
Good quality, very competitively priced and amazingly quick delivery. Query dealt with very promptly and pleasantly. Will recommend and I will be back for more.
A Eden 12mm synthetic hemp 8th July 2020
I was so glad I rang for advice rather than guessed what I needed online. The advice and service I was given was excellent and it considered all sorts of things that would never have occurred to meet think about; uv stability, flexibility re ability to knot it etc. My rope was delivered the next day, less than 24 hours after I ordered it. ( During COVID times too!!!!!)
Susan Wood 6mm White Braid on Braid Polyester 7th July 2020
Ordered items over phone mid-morning – items arrived, ropes spliced, first thing next morning. Brilliant service. Very helpful guy who talked me through what I needed. Definitely recommend. Good prices.
Andrew Wilson ropes for swings 27th June 2020
Great product, great service, great firm!
I wanted this rope to use as part of a garden architectural design (sounds v grand for something quite simple.) The rope was delivered on time and at once I recognised that this was rope of the highest specification. Not only is it now an integral part of my design, but it looks amazing. What is even more pleasing is that it made me want to use the rope in a dozen of other ways, garden swing rope, for hand rails, even for climbing!! Now I know that this is not the best type of rope for a lot of things, by actually having it in my hands made me want to do -exciting “stuff” with it, even though at 70 my days of swinging out on a rope over a river are long gone. Or are they??
Tim Hewes 28mm Manila Rope 27th June 2020