"Good afternoon Russell Just wanted to let you know that the loops and rings arrived safe and sound here, and my managers are really pleased with what you have supplied us. When I was first asked to source these ropes I had no idea where to start to be honest; but thanks to your knowledge, patience and willingness to help me the perfect solution to the problem we had has been solved. Thank you so much Russell, it has been a pleasure doing business with you. Regards, Glenn "